Shipping
Orders are shipped with USPS Ground Advantage with tracking unless otherwise selected. We strive to ship same day or next day after the order is placed. We don’t guarantee it, but we usually meet this timeline.
Please allow 5-7 business days for delivery.
Shipping is free on orders above $49. All orders below $49 are charged an $8 flat rate.
Please allow 24-48 hours for tracking to update.
Any products damaged during shipping will be reshipped immediately.
Moon Mother Hemp Company is not responsible for items lost or stolen in transit. If you need signature required for your package please select this option in the shipping portion of the checkout process.
International shipments are accepted. However, as the customer you are responsible for knowing and following the laws and regulations regarding shipment of hemp oils to your country. Moon Mother Hemp LLC is not liable in the event your order is undeliverable due to local laws, inadequate customs documentation, failure to pay customs duties or other considerations involved in shipping to destinations outside of the United States.
Moon Mother Hemp is located at:
Moon Mother Hemp1800 30th St. Suite 201B
Boulder, CO 80301 – United States
303-442-2983 Info@moonmotherhemp.com
Returns & Exchanges
At Moon Mother Hemp we stand behind our products 100% If any of our products do not meet your expectations please send it back within the first 15 days of delivery and we will be happy to exchange it for another product or issue a full refund. Customers are responsible for original shipping charges.
In order to receive a refund on your product send back the product within 15 days of delivery and we will refund your purchase.
*We can not accept returns on items over $100 in value.